About
Languages
English
Work
ITTI PVT LTD
|Process Associate (Client - Hindustan Unilever)
Bangalore, Karnataka, India
Summary
Managed IT process operations, including data entry and ticket handling, ensuring system updates and compliance with ITIL standards for Hindustan Unilever.
Highlights
Executed IT process operations, including data entry, ticket handling, and system updates, ensuring 100% alignment with ITIL-based procedures and organizational standards.
Collaborated effectively with cross-functional IT teams to monitor workflows and resolve service requests, improving issue resolution efficiency.
Ensured timely escalation and comprehensive documentation of technical issues, contributing to continuous process improvement initiatives.
Education
SSM College of Engineering
Vaigai Matric Hr Sec School
Vaigai Matric Hr Sec School
Certificates
Python Programming and MySQL database
Microdots Education, Erode
Introduction to MS Excel
Microsoft
Python for Data Science
IBM
Skills
Programming Languages & Databases
Python, SQL, HTML, CSS, MySQL.
Data Analysis & Tools
Excel, Data Visualization, Report Generation, Git, IBM Cloud, CBIR.
Concepts & Methodologies
Analytical Thinking, Problem-Solving, Cryptography, Steganography, Machine Learning, ITIL.
Hardware & IoT
Arduino, Raspberry Pi, Ultrasonic Sensors, GPS.
Soft Skills
Time Management, Adaptability, Workflow Monitoring, Service Request Management, Documentation.
Interests
Travelling
Listening Music
Gardening
Projects
Image with Text Encryption using Cryptography and Machine Learning
Summary
Developed a secure image-based text encryption system leveraging standard cryptography (AES, RSA) and LSB steganography to embed hidden messages within images.
Smart Waste Management System in Metropolitan Cities
Summary
Implemented an IoT-based smart waste management system using ultrasonic sensors for real-time fill level detection and cloud data transmission, optimizing collection routes with Python and ML models.